01
Create a workspace
An authorized Awrel subscriber can create a secure workspace for a customer, patient, referral, project, case, or other business relationship.
Secure Guest Connections
Collaborate with people outside your organization.
Your organization depends on patients, customers, referral partners, vendors, clinicians, specialists, and other outside participants. However, these important relationships often rely on scattered emails, text messages, phone calls, file-sharing links, and separate portals.
What is a Guest Connection?
A Guest Connection is a secure invitation to a specific AwrelCONNECT workspace.
It allows an outside participant to communicate, receive and share files, review information, complete forms, and coordinate next steps with your team.
Guests can access the information they need without gaining access to your management system, internal network, other workspaces, or unrelated organizational information.
How Guest Connections Work
From invitation to a shared workspace.
02
Invite the guest
An authorized team member sends a secure invitation to the appropriate outside participant.
03
Collaborate securely
The guest connects through a web browser and joins the specific workspace. No separate app to install or complicated portal to learn.
04
Keep everything together
Messages, files, forms, updates, and next steps remain organized within the workspace, creating a complete communication history for that relationship.
What Guests Can Do
Depending on the access provided, guests can:
- Send and receive secure messages.
- Share documents, images, and large files.
- Review information supplied by your team.
- Complete and return custom forms.
- Receive educational or instructional content.
- Respond to questions and requests.
- Coordinate tasks and next steps.
- Follow the progress of their work with your organization.
Controlled Access
Guest Connections are designed to provide access only to the information needed for a specific relationship or purpose.
- Who receives a Guest Connection.
- Which workspace the guest can access.
- What information is shared.
- Who can participate in the conversation.
- When access should be changed or removed.
Why Guest Connections Matter
Outside participants are more likely to respond and collaborate when the process is simple. Without a shared workspace, communication becomes scattered across email, texts, phone calls, file-sharing services, and different portals. Important information becomes difficult to locate, responses are delayed, and employees spend valuable time following up. Guest Connections bring the participants and information together in one secure, organized place.
Benefits for Your Organization
AwrelCONNECT Guest Connections help you:
- Reduce unnecessary emails, calls, and follow-up.
- Provide outside participants with a consistent point of contact.
- Keep conversations, files, forms, and updates together.
- Improve visibility into what has been received and what needs attention.
- Maintain a searchable communication history for each relationship.
- Deliver more responsive and consistent service.
- Work with outside participants without replacing your management system.
One Secure Place for Every Relationship
AwrelCONNECT works alongside your existing management system. Your management system continues to manage internal operations, while Guest Connections extend secure collaboration to the people outside your organization.